Over the course of the last few years we have taken several measures to increase the energy efficiency of our home. But, much to our disappointment, after the addition of a new high efficiency furnace, attic insulation, and replacement windows, our house developed some very serious ventilation problems.
We began to smell several different offensive odors. When we inspected the crawlspace, we found a very wet crawlspace floor, condensation on our duct work, and mold on our floor joists. At that point we knew that our crawlspace was a major component of our air quality woes.
We began to frantically research such problems on the Internet and soon discovered that there are a myriad of disagreeing ideas on how to deal with a troubled crawlspace. Likewise, we discovered a number of contractors advertising that they could cure a sick crawlspace. The compilation of the smell of the house, allergy reactions, and so many decisions to make was very perplexing and stressful.
Tired of the search and ready for relief, I chose a contractor from the phone book and set up an appointment that led to a signed contract to repair our problems. However, after spending thousands of dollars on the contractor that I chose, we ended up with little or no improvement. And, in some ways, we were even worse off after their work was done. Our already high level of stress increased exponentially.
That's when we called Healthy Spaces. I was impressed that Healthy Spaces began the process of negotiating a deal by helping to educate us about the nature of the problem. Additionally, we were able to inspect the materials that would be used to fix our problem. Once again we signed a contract with a crawlspace improvement company. But this time things were different. The salesperson that expressed a genuine concern for us prior to the sale, exhibited that same concern throughout the entire process of encapsulating the crawlspace. Every time we asked questions, we received answers. The men that did the work were courteous and professional. Every single promise that Indiana Crawlspace made came to fruition.
While other contractors were quick to boast of a high degree of customer service, Indiana Crawlspace (Healthy Spaces) demonstrated customer service throughout the course of their work. Their customer service in action exceeded our expectations. I can recommend Healthy Spaces without any reservations, because our family has been the recipient of a job well done.
Joe D. of Hawesville, KY