After I made an appointment with the company, they sent me this wonderful packet. It had information on the companies history. They sent a picture of who my appointment was to be with and his history or qualifications to do the job. Also, there was a booklet about mold with information and tips on helping to prevent future problems. The gentleman that came to see what need to be done took the time to explain everything to me. He did question if I had an inspection done when I purchased the house. I told him yes. He asked if there had been anything about my crawl space, which was no. He had me go take a look at the crawl space with him and showed me the problems. It explained why my living room floor was always so cold.
The team that came to do the work was polite and professional. I did not have a problem leaving my house in there hands since I had to work. When they completed the work, I was shown by the team leader what had been done before final payment was even discussed. They cleaned up behind themselves. Not leaving an unusual mess. I am very happy with what they did and would use them again if I need there other services.